UPKG Release Pvt Ltd is a company registered in India at Junaidi Road, Machhariya, Kanpur, Uttar Pradesh 208011. By accessing our website https://upkg-release.in, you agree to be bound by these Terms.

1. Service Disclaimer (No Guarantee)

Our services are provided on an "as-is" basis to assist creators in talent management, content distribution, and copyright dispute resolution. We strictly act as a facilitator and do not guarantee the removal of any copyright claim or strike. The final decision rests with the copyright claimant or the platform (e.g., YouTube). UPKG Release Pvt Ltd shall not be held liable for any failed disputes, channel strikes, or account terminations resulting from the use of our services.

2. Payments & Financials

No financial transactions or payments are processed directly on this website. Any services provided are either free of charge or handled via external, legally compliant invoicing systems, completely separate from the site's public interface.

3. Data Retention & Privacy

We value your data sovereignty above all else.

• Data Ownership: We retain user data (such as names, emails, and dispute details) internally on our secure Oracle servers for record-keeping and service optimization.
• No Third-Party Sharing: We do not sell, trade, or transfer your personally identifiable information to outside parties.
• Right to Erasure: Users must manually request the deletion of their data. To remove your information from our records, please contact us directly at [email protected].

4. Account & Termination

Creating an account is optional but may provide access to enhanced services. We reserve the absolute right to suspend, terminate, or block any user or IP address at our sole discretion, without prior notice or explanation, particularly in cases of spam, abuse, or violation of these terms.

5. Intellectual Property Rights

The source code, design, layout, logos, and graphics of this website are the exclusive property of UPKG Release Pvt Ltd. You are granted a limited license to access the site for personal use only. Copying, reproducing, or redistributing any part of this website's code or design is strictly prohibited and will result in immediate legal action.

6. Platform Independence

We operate independently of platforms like YouTube, Instagram, or Facebook. We are not responsible if these platforms update their policies, change their APIs, or if our services become incompatible due to such changes. However, we commit to making reasonable efforts to assist our users in navigating any such policy updates.

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This document is drafted in compliance with the Indian Information Technology Act (2000), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or in plural.

Definitions

• Account means a unique account created for You to access our Service or parts of our Service.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to UPKG Release Pvt Ltd, Junaidi Road, Machhariya, Kanpur, Uttar Pradesh 208011, India.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Uttar Pradesh, India.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website and all associated Forms (Copyright, Recruitment, Feedback).
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

2. Data Collection (By Service Form)

In addition to general data, we collect specific information based on the service you are utilizing. Our forms are protected by Honeypot fields and strict backend sanitization to prevent spam and malicious injections.

A. Recruitment & Creator Program (Join Us)

• Personal Details: Full Name, Age, Gender.
• Contact Info: Email Address, Phone Number.
• Location: Country, State, City, Full Address.
• Professional Data: Profession, Education Level, Past Experience, Hobbies.
• Digital Footprint: Social Media / Portfolio URLs.
• System Data: Operating System (OS), Browser, Device Type, and IP Address (Logged securely for rate-limiting and fraud prevention).

B. Feedback Services

• Details: Name, Email, Subject, and Message.
• System Data: User IP Address is automatically logged to enforce a strict 7-day rate limit to prevent spam abuse.

3. Usage Data & 100% Self-Hosted Analytics

Unlike most platforms that feed your browsing data to third-party corporations (like Google Analytics or Meta Pixel), UPKG Release has engineered a proprietary, 100% Self-Hosted Analytics Engine.

• Zero External Requests: No tracking data ever leaves our Oracle-powered servers. We do not share your data with advertisers.
• Cryptographic IP Hashing: We do not store your raw IP address in our analytics database. Your IP is combined with a daily rotating cryptographic "salt" to create an anonymous hash. This ensures you cannot be personally identified from our traffic logs.
• What We Measure: If you consent via our Cookie Banner, we track aggregate metrics such as page load speed, scroll depth, device type, operating system, and general region (via Cloudflare headers) to optimize our server performance and UI/UX.
• PWA Caching (Service Workers): To provide lightning-fast, offline-capable browsing, we use a Service Worker to cache website assets directly on your device. Our server administrators hold a "Remote Kill-Switch" to instantly purge this cache globally when critical updates are made.
• The 7-Day Consent Rule: Your cookie preferences are stored locally and are strictly programmed to self-destruct after exactly 7 days, prompting a renewal of your consent.

4. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services.
• To manage Your requests: To attend and manage Your requests to Us, specifically regarding Talent Onboarding and Copyright Claims.

5. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

7. Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

8. Enterprise Security & Passkeys

The security of Your Personal Data is our highest priority. We employ military-grade security layers across our infrastructure:

• Active SQLi Firewall: Real-time blocking of malicious payloads and database injection attempts.
• Rate Limiting & DDoS Shields: Strict cooldowns on application submissions and API endpoints to prevent spam and server overload.
• Biometric Passkeys (WebAuthn): Our internal dashboards and user accounts are secured using hardware-bound Passkeys (FaceID/Fingerprint) and TOTP 2FA, rendering them un-phishable.

9. Children's Privacy (Age 15+)

Our Service does not address anyone under the age of 15. We do not knowingly collect personally identifiable information from anyone under the age of 15. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 15 without verification of parental consent, We take steps to remove that information from Our servers.

Parental Consent: If you are between the ages of 15 and 18, you represent that you have obtained permission from a parent or legal guardian to use the Services. We reserve the right to verify such consent.

10. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

11. GDPR Privacy Policy (Data Protection Rights)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions (See Section 5).
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
• The right to object to processing – You have the right to object to our processing of your personal data.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

12. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

13. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this document. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, You can contact our dedicated desks: